Frequently asked questions

Checkout is handled by Razorpay. You can pay by card, UPI or netbanking. We never see or store your card number, UPI PIN or bank login.

Prices are in Indian rupees and include applicable taxes unless a page says otherwise. The amount you are charged is the total shown at checkout, which our server works out at that moment.

Yes. The files go to your library, so you sign in or create an account before paying.

Yes. Enter the code in your cart. The cart shows the discount and the new total before you pay.

An order is complete when Razorpay confirms the payment to us. If money was taken but the order didn't complete, we reconcile it with Razorpay and either finish the order or refund the payment. Contact us with your order number if you want it checked sooner.

As soon as the payment is confirmed the product appears in your library. Depending on the product you download the files, use a copy link to make your own copy, or follow the access instructions shown there.

Download links are created when you click them and stop working after a short time. That keeps the files private. You can create a new link from your library whenever you need one while your licence is active.

Yes. Every future version of a product you own is added to your library at no extra cost, and earlier versions stay available.

No. Every product is a one-time payment.

You get a non-exclusive licence to use it. The licence type is on each product page: Single business (one business and the brands it owns), Team (also shareable with service partners such as a warehouse partner) or Agency (also usable for your own clients' work).

No. Reselling, sublicensing, sharing publicly or giving away the files, or a lightly changed copy of them, is not allowed under any licence. The full licence page has the details.

Only under an Agency licence, and then you can give clients finished work made with it, not the original files. If you are not sure, contact us before you buy.

When a file is broken or won't open in the software listed under “Works with” and we can't fix it within 5 working days of your report, when the product is materially different from its description, or when you were charged twice or bought something you already owned through a bundle. Requests must reach us within 14 days of purchase.

Digital files can't be returned, so a change of mind after downloading or copying a product is not refunded, and neither is incompatibility with software the product page doesn't list.

Approved refunds go back to the original payment method through Razorpay. Banks usually show them within 5 to 7 working days.

A full refund ends the licence and removes that order's products from your library. A partial refund leaves your access as it is.

Only customers who bought the product. Reviews are published straight away with a “Verified buyer” label. We only hide a review that is abusive, advertising, off-topic or reveals personal information, never because it is critical.